Shipping policy
Last Updated: February 24, 2026
Thank you for shopping with Klydex. Below you will find important information regarding our shipping process.
1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
During peak seasons or promotional periods, processing times may be slightly extended.
2. Shipping Time
Estimated delivery times:
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🇺🇸 United States: 5–10 business days
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🌍 International: 7–15 business days
Please note that delivery times are estimates and may vary depending on location, customs processing, and carrier delays.
3. Shipping Costs
Shipping charges for your order will be calculated and displayed at checkout.
We may offer free shipping promotions from time to time.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to update.
5. Customs, Duties & Taxes
Klydex is not responsible for customs duties, taxes, or import fees that may apply to international shipments. These charges are the responsibility of the customer.
6. Incorrect Address
Please ensure your shipping address is correct before completing your order.
We are not responsible for packages delivered to incorrectly provided addresses.
If you notice an error, contact us immediately at:
7. Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us within 7 days of the expected delivery date, and we will assist you.
8. Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.
If you have any questions regarding shipping, please contact us at: